We Understand That You Care About Your Data Privacy And Are Curious About How Your Information On Our Website Is Used And Shared. We Appreciate Your Trust, And We Respect Your Data Privacy By Complying With All Data Protection Laws That Are Applicable To Us.
1. Acceptance Of Policy
1.5 Our Website may contain links to other websites operated by other parties, such as our business affiliates, merchants or payment gateways. We are not responsible for the privacy practices of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.
2 What Personal Data We Collect And Why We Collect It
2.2 Personal Information
(i) Name, including first and last;
(iii) Date of Birth;
(iv) Residential, Workplace, and Delivery Address;
(v) Contact details such as phone number and email address (Subscription newsletter);
(vi) Payment details;
(vii) Purchase and Order history;
(viii) Login details and Password;
(ix) Co. Name (If available);
(x) Co. Registration Number (If available);
(xi) Third parties that you have authorised or your information that is publicly available
(xii) Information concerning the products purchased, including product description, quantity, and billing information;
(xiii) Any other information that may be reasonably required to facilitate the delivery of products to you and other Individual Recipients.
2.3 You should ensure that the Personal Data you submit to us is complete, accurate, true, and correct. Any failure on your part to do so may affect our ability to provide you with the Goods and services you have requested. If you are a child, minor, or under legal age, please inform and seek consent from your parent or guardian before you provide your Personal Data to us.
2.4 Device information
(i) Browser type and version;
(ii) Browser plug-in types and versions;
(iii) Internet protocol (IP) address;
(iv) Time zone setting and location;
(v) Operating system and platform;
(vi) International mobile equipment identity;
(vii) Device identifier, IMEI, MAC address;
(viii) Cookie information (where applicable);
(ix) Other information and technology on the devices you use to access our Website.
2.5 Our purpose for data collection is to load the Website accurately for you and to perform analytics on Website usage to optimize our Website. We aim to always collect Personal Data from you directly so that you know when this is happening, and you are in control of what you receive. We may also, from time to time, contact you by email, over the phone or in person, to request additional information that is reasonably required to facilitate the delivery of products to you. In such cases, by providing any Personal Data directly to us, you shall be deemed to have consented to the terms of this Policy, including the purposes set out in this Policy for which we collect, use and disclose your Personal Data.
3. How We Use Your Personal Data
3.1 We use your personal data for one or more of the following purposes (collectively, the “Purposes”):
(i) Verifying your identity;
(ii) Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
(iii) Managing your relationship with us;
(iv) For marketing purposes, including sending to you, via voice call and/or SMS and/or email, marketing, advertising and promotional information, materials and/or documents relating to properties, products, services, events, initiatives, lucky draws, membership and rewards schemes and other promotions (including those of third party organisations whom we may collaborate with) which we may be selling, marketing, offering, organising, involved in or promoting;
(v) Administering, facilitating, processing and/or dealing in any matters relating to your use or access of our website and/or our mobile application;
(vi) Our internal administrative purposes;
(vii) Our internal business and record-keeping purposes, such as generating statistics;
(viii) Our reporting purposes;
(ix) Storing, hosting and/or backing up of your Personal Data, whether within or outside Singapore;
(x) Complying with or as required by any applicable laws, regulations, codes of practice, guidelines, rules, court order, request or direction of any relevant authority and/or governmental or regulatory requirements of any jurisdiction applicable to us;
(xi) Assisting with law enforcement and investigations conducted by any governmental and/or regulatory authority;
(xii) Transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether located within or outside Singapore, for any of the above Purposes; and
(xiii) Any other incidental business purposes related to or in connection with any of the above Purposes.
3.2 Disclosure of Personal Data
(i) We will not disclose your Personal Data to any third parties within or outside Singapore unless directed by you or are legally required to. We may, however, disclose your Personal Data to:
(ii) If you have agreed to the provision of your Personal Data;
(iii) If the handling of Personal Data has been entrusted in whole or in part to a third party within the scope necessary to fulfill the purposes of use (we take measures to prevent leakage, loss, or falsification of Personal Data, such as by carefully selecting our contractors, entering into agreements with contractors regarding the handling of Personal Data, and directing and supervising our contractors as necessary);
(iv) If your Personal Data is processed on the behalf of the Company by third party intermediaries providing adequate level of data protection;
(v) If Personal Data is provided in connection with the succession of business due to merger or other reason; and Where required by applicable laws or regulations.
(vi) Our payment service providers for the purpose of processing, verifying, or enforcing any payment made or payable by you;
4. Protecting Your Personal Data
4.1 We limit the number of employees that have access to the database that contain Personal Data, and all employees are advised of the importance of confidentiality.
4.2 We take reasonable steps to keep your Personal Data safe from any loss, unauthorised activity, and/or other misuse.
4.3 We require our service providers to undertake appropriate obligations of confidentiality before we grant them access to our systems.
4.4 We keep your Personal Data only for as long as we need the data to fulfill the purposes, we collected it for or is permitted to by Act. We will dispose the Personal Data collected when it is no longer needed by us for business or legal purposes.
5. Accessing And Correcting Your Personal Data
5.1 Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal data that we hold and to request a correction to your Personal Data. Before you exercise this right, we will need evidence to verify that you are the individual to whom the Personal Data relates.
5.2 In regard to a request for correction, if we think the correction is reasonable and we are able to change the Personal Data, we will make the correction. If we do not make the correction, we will take reasonable steps to note the Personal Data that you requested the correction.
5.3 Subject to certain continuing rights set out in the Act to collect, use or disclose Personal Data, you have the right to withdraw your consent to our collection, use, or disclosure of your Personal Data for any reason.
5.4 If you want to exercise any of the above rights, please email us at firstname.lastname@example.org. Your email should provide evidence of who you are and set out the details of your request, e.g. the Personal Data, or the correction, that you are requesting, or the collection, use or disclosure for which you are withdrawing your consent.
5.5 Where we are allowed by law to do so, we may charge you our reasonable costs of providing to you copies of your Personal Data or correction of that information. We would of course inform you of this, should we need to levy any charges.
6.1 Where you have opted via the Website to receive our regular updates, we will use your contact information to let you know about our Goods and services, special promotions, package deals, and related information, which we think you may be interested in, including contacting you electronically through email or other messaging platforms. We currently use MailChimp to send marketing information via email. You may choose to unsubscribe from our mailing list for these updates by using the unsubscribe facility in the message you receive.
7. Internet Use
7.1 While we take reasonable steps to maintain the security and integrity of our platform, any Personal Data that is transmitted over the internet or any other public network may be subject to loss, misuse, and an interception, the provision of that information is at your own risk.
7.4 We use the technical information we collect to have a better understanding of the way people use our Website, the types of Goods that people purchase, and to improve the way the Website works, and to personalise it to be more relevant and useful to your particular needs. We may also use this information to assist in making any advertisements we display on the Website or any marketing we send to you more personalised and applicable to your interests.
9. Contact Us
9.1 For more information about our privacy practices, If you have any questions, or if you would like to provide feedback, please contact us by email at email@example.com. Please include in email subject “<PDPA>: ….”, with your name, contact number, and relevant details so that we can assist you efficiently or mail using details provided below: